Privacy Policy

This Privacy Policy outlines how Betty Online Casino, licensed by the Alcohol and Gaming Commission of Ontario (AGCO), collects, uses, and protects your personal information in accordance with applicable data protection laws and gambling regulations in Canada.

1. Information We Collect

Betty Online Casino collects various types of personal data to provide our services effectively. The types of data we collect include:

• Registration data such as your name, address, date of birth, and contact information.
• Payment details including credit card information and other banking information necessary for processing transactions.
• Technical logs like IP addresses, device information, and browsing data collected through cookies and similar technologies.

2. Purpose of Data Usage

The personal data we collect is used for the following purposes:

• Account management: To create and manage your gaming account, verify your identity, and provide customer support.
• Marketing communication: To send you promotional materials and updates about our services, where you have consented to receive such communications.
• Anti-fraud checks: To monitor and prevent fraudulent activities on our platform to ensure a safe gaming environment.
• AML compliance: To comply with Anti-Money Laundering regulations and detect suspicious financial activities.
• KYC procedures: To verify your identity and age as part of our Know Your Customer obligations.

3. Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

• Payment providers: Your payment information may be shared with financial institutions and payment gateway providers to process transactions.
• Verification partners: We collaborate with third-party services to assist in identity verification and risk assessments.
• Regulatory authorities: We may disclose your information to government regulators or law enforcement agencies as required by law or to comply with legal obligations.

4. User Rights

As a user, you have certain rights regarding your personal information, including:

• Right to access: You have the right to request access to the personal data we hold about you.
• Right to deletion: You may request the deletion of your personal data, subject to legal requirements for retention.
• Right to restrict processing: You can request that we limit the processing of your personal data under certain circumstances.

To exercise these rights, please contact our support team, and we will respond to your request in accordance with applicable laws.

5. Cookie Policy

Betty Online Casino uses cookies to enhance your online experience. Cookies are small text files stored on your device that help us improve the functionality and performance of our platform. We use the following types of cookies:

• Essential cookies: These cookies are necessary for the operation of our website and enable you to use its features, such as accessing secure areas.
• Analytical cookies: These cookies help us understand how visitors interact with our website by collecting information about user behavior. This data is used to improve our services and optimize user experience.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our platform.

6. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Data encryption: We use encryption technologies to protect sensitive information during transmission.
• Access controls: We limit access to your personal data to authorized personnel only.
• Regular security assessments: We conduct periodic reviews and updates of our security practices to ensure they remain effective.

7. Data Retention

Your personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations, dispute resolution, and enforcement of our agreements.

8. Changes to This Privacy Policy

Betty Online Casino reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting a notice on our website. It is your responsibility to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to our support team for assistance. We are committed to addressing your inquiries in a timely manner.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described herein.